You can insert short video clips to guide your participants in unmoderated studies. Adding a personalized guide video at the beginning of an unmoderated study allows your team to:
- Make introduction
- Provide any additional context
- Walk participants through the study purpose and instructions in a more engaging way.
This human touch can help build trust, reduces confusion, and encourages higher engagement, and potentially higher quality response.
There are two ways to embed guide videos:
1. Welcome screen
You can insert video to greet the participant, introduce yourself, and share any instructions for the study. It is recommended as it can set the tone of the study during the introduction.
To insert a video in the welcome screen, click Start recording. You may be prompted with permission option when first trying it. A recording screen will pop-up.
Once the recording is processed, a thumbnail of the video will be displayed for you to review the video.
2. Prototype Tasks
You can insert a video guide for every prototype task. It is helpful to highlight any special instructions or expectations before participants go through the prototype.
You can review how the videos will appear from the participants’ end by seeing the preview.