Moderated research in Hubble lets you run live sessions with participants to observe their behavior, gather real-time feedback, and uncover rich qualitative insights as they complete tasks, respond to interview questions, or navigate usability scenarios.
With Hubble’s end-to-end moderated research workflow, you can easily create a project, set your availability, recruit and schedule participants, and handle incentive payouts. It’s designed to simplify the logistics so you can focus on meaningful conversations and insights.
How to Setup Moderated Research
Step 1. Create a New Study
Go to the Moderated tab to view and manage your draft, active, or archived moderated projects.
Select + New Study in the top-right corner to create a new moderated study.
2. Add Study Details
Enter the study information.
Fields labeled Internal are visible only to you and your teammates.
Fields labeled External are visible to participants (e.g., Study Name and Description). These details appear when participants are invited to the scheduler.
You can always edit these fields later in the next step.
Make sure to connect your calendar before proceeding. If the calendar integration becomes disconnected, your draft or live study will become uneditable until it’s reconnected.
The session information will automatically appear in your integrated calendar as sessions are filled.
3. Set Session Length and Availability
Once your study is in Draft mode, define the session length and mark your availability. You can do this in two ways:
Specific Time Slots: For limited or specific time slots, manually click on the calendar to add available times.
Recurring Time Slots: For recurring schedules, use the recurring availability option (e.g., every Monday, 2–4 PM).
You can always revisit this Availabilities tab to remove or add new time slots.
4. Customize Confirmation Emails
You can customize the image and confirmation message sent to participants after scheduling.
Use this space to include important details, such as preparation steps, what the session will cover, or a short note to help participants think about the topic in advance.
Automatic reminder emails will be sent to scheduled participants before the study.
5. Publish the Study
Once all details are set, select Publish in the top-right corner to make the study live and start inviting participants.
6. Share Your Study
After publishing, you’ll see two new tabs: Sessions and Share.
When a study is first published, you’ll be taken by default to the Share tab. Here, you can copy your unique link to invite participants directly if you already have your own participant pool.
If you prefer to recruit participants through Hubble, select Respondent to launch a recruitment project for this moderated study. You’ll be prompted to provide project details, set demographic criteria, add screener questions, and more.-
The Sessions tab displays all scheduled sessions along with participant names and details. From this tab, you can easily cancel, reschedule, or mark sessions as complete.
You can also test it yourself. When participants reach the sign-up page, they’ll see the project as below to sign-up for a session: